CIOs Embrace Strategist Charter as Digital Business Matures

As part of their ongoing coverage of the State of the CIO annual research report, IDG spotlights Agero's forward-thinking, digitally-enabled and customer-centric organizational approach, including how we're embracing the strategic role played by the CIO/CDO and the IT organization. Expertise from CDO Bernie Gracy highlights our focus on digitally transforming the roadside assistance industry through machine learning, cloud and omnichannel experiences, discusses how we’re harnessing our data scale, and underscores our commitment to understanding and delivering against unique customer journeys to power exceptional products and services.

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