Thought Leadership

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Powered by a deep understanding of our clients and their customers, we protect over 115 million vehicles on the road, creating smarter and more connected driver experiences.

Media Coverage

Agero CDO Bernie Gracy talks soft skills in the IT organization
The impact of towing-industry challenges on insurers
Simplifying accident scene management complexity to drive down claims costs
Simplifying accident scene management complexity to drive down claims costs
10 steps to leading successful culture change
Agero Partners with Lyft to Provide Alternative Transportation for Customers Requiring Tows
Agero Partners with Lyft to Provide Alternative Transportation for Customers Requiring Tows
Agero Partners with Lyft to Provide Alternative Transportation for Customers Requiring Tows
Agero Partners with Lyft to Provide Alternative Transportation for Customers Requiring Tows
Lyft, Agero Partner to Offer Rides for Consumers Requiring Tow Assistance
Increasing EV Sales May Boost Need for Roadside Service
Five Lessons Learned from a Legacy to DevOps Transformation
Digital transformation boom thrusts CIOs into media spotlight
The New Roadside Imperative for Insurers_Agero
Bernie Gracy and Customer Centric IT
Agero's Raj Behara discusses company leadership in roadside assistance
CIO Succession Planning_Agero_Bernie Gracy
Tow Driver Safety Article
Guide to roadside assistance plans
Agero Coverage in The Enterprisers Project
CIOs Embrace Strategist Charter as Digital Business Matures
CIO Thought Leadership from Bernie Gracy, CDO at Agero.
Insurance CIO Outlook interview with Jeff Blecher
Distracted Driving by Wired
Automotive News TV on Distracted Driving
Consumer Reports about Distracted Driving
CIO Review - Agero Outlining how a Digital-enabled Roadside Experience results in enhanced customer engagement.
Agero’s Chief Digital Officer, Bernie Gracy, for an in-depth interview focused on leadership, innovation and business strategy.
Forbes Article January 29, 2016
Forbes.com Semi-Autonomous Cars Make Insurers Wonder Who Is Driving
Telematics News - Exclusive interview: Agero’s head of strategy
CIO Magazine CEO Says Big Data Drives Towing Business Forward
Top notch service, through new tech, gets brands on the Millennial radar

Agero Blog

Agero Tow Operator 2019
How the Growing Electric Vehicle Market Impacts Roadside
How mobile telematics can impact claims
Agero + Swoop Scales
Roadside Transparency
Roadside digital transformation
Economic Forces Impacting Tow & Roadside Operators
The Service Provider Industry Needs Our Help – An Analysis
Memorial Day Driving Tips
Winter Weather Driving
Tow Operator
Prim and Lisa won Agero's 2019 Data Education competition
Driver360 data
How Digital Transformation Drives Exceptional Customer Experience
4 Key Insights into Changing Driver Behavior in an Increasingly Autonomous World
NewCo Gathering at Agero
Agero’s Digital Transformation Strategy Validated by Digital Edge 50 Award
Driver body camera for driver body position (image courtesy of MIT)

White Papers

Service Provider Cost Index: A Measure of Towing and Road Industry Cost Inflation
Agero White Paper - Primary Accident Tows: A Key Weapon to Combat Claims Severity
The Correlation Between Driver Personas and Crash Risk
Agero White Paper - Saving Lives with Mobile Crash Detection: Five Mobile Telematics Crash Insights