Leadership Team
Dave Ferrick CEO and President
As CEO of Agero, Dave Ferrick oversees business development and operational strategies for Agero’s growing global portfolio of roadside, telematics, and location-based offerings.
As CEO of Agero, Dave Ferrick oversees business development and operational strategies for Agero’s growing global portfolio of roadside, telematics, and location-based offerings.
Dave directs and oversees business development and operational strategies for Agero’s growing global portfolio of roadside, telematics, and location-based offerings. His broad-ranging expertise, thought leadership, and focus on innovation have played a key role in Agero’s growing market share and rise to prominence as a global industry leader. More than ever, our company – and our clients – recognize and value his deep experience in sales, account management, product management, contact center operations and data analytics.
Dave has been with Agero for over 25 years. From taking calls from stranded motorists to taking calls from the board of directors, he has intensive hands-on experience in every aspect of our business.
B.S./Doctorate of Law • Suffolk University
Graduate • Harvard Business School Advanced Management Program
Blogs & White Papers
Emma Barnes Brown Chief People Officer
Emma is putting her two decades of strategic talent experience to good use addressing Agero’s growing need to attract and develop premier talent.
Emma is putting her two decades of strategic talent experience to good use addressing Agero’s growing need to attract and develop premier talent.
Emma is putting her two decades of strategic talent experience to good use addressing Agero’s growing need to attract and develop premier talent. Talent advisory and corporate strategy expertise are essential in today’s hyper-competitive marketplace, and Emma’s strengths in both these areas – and her energy – are helping us take advantage of a growing range of existing and emerging opportunities.
Formerly with Cimpress, Koko FitClub, Monitor Group, ghSMART
MBA • Harvard Business School
Bachelor of Commerce, Finance • Queen’s University, Canada
Honors Bachelor of Arts, Mathematics/Economics • Queen’s University, Canada
Jeffrey Blecher Chief Strategy Officer
Jeff is our go-to person for ongoing development of Agero’s long-range strategic plans and objectives.
Jeff is our go-to person for ongoing development of Agero’s long-range strategic plans and objectives.
Jeff is our go-to person for ongoing development of Agero’s long-range strategic plans and objectives. His talent, enthusiasm, and track record at identifying and evaluating both organic and acquisitive growth opportunities make him a key player in Agero’s growing reputation as an industry leader. He joined us after a decade as a consultant to senior executives from Fortune 500 companies, private equity firms and startups on strategic, operational and technology related issues. We’re glad he chose to join Agero.
Formerly with The Parthenon Group and Sapient
Bachelor of Arts in Economics • Dartmouth College
M.B.A with Distinction, Edward Tuck Scholar • Tuck School of Business at Dartmouth
Blogs & White Papers
Christina DeRosa Chief Product and Marketing Officer
Christina's extensive product and marketing experience is driving the strategy, execution, and operational management of Agero’s growing product portfolio and go-to-market approach.
Christina's extensive product and marketing experience is driving the strategy, execution, and operational management of Agero’s growing product portfolio and go-to-market approach.
Christina has scaled global businesses. Led products and services to number one market positions. Tripled revenues. And innovated go-to-market strategies.
Her extensive product and marketing experience is now driving the strategy, execution, and operational management of Agero’s growing product portfolio and go-to-market approach. Every day, her customer experience mastery amplifies our solutions and drives Agero’s long term growth and value proposition across all industry verticals.
Formerly with Asurion, The Jones Group, Microsoft/Xbox, Cranium, Mattel, and MTV Networks/Nickelodeon
B.S. in Finance and Economics • Fordham University
MBA in Communications and International Business • Fordham Graduate School of Business Administration
Blogs & White Papers
Bernie Gracy Chief Digital Officer
Bernie holds seven patents, with others pending. So he’s right at home with all aspects of technology development, architecture, infrastructure, and innovation.
Bernie holds seven patents, with others pending. So he’s right at home with all aspects of technology development, architecture, infrastructure, and innovation.
Bernie holds seven patents, with others pending. So he’s right at home with all aspects of technology development, architecture, infrastructure, and innovation for a rapidly evolving ecosystem powered by digital, mobile, the cloud, location-based services, and IoT. His energy and insight are helping power disruptive innovation, new product/platform introduction, client delivery, and the establishment of new digital business models.
Formerly with Cimpress, Pitney Bowes.
B.S.E., Computer Science and Engineering • University of Connecticut
Masters in Computer Science • Rensselaer Polytechnic Institute
Masters in eCommerce • The University of Maryland
Blogs & White Papers
Colleen Mullens Chief Customer Officer
As Agero’s emphasis on end-to-end customer experience grows more innovative and tech-enabled than ever, Colleen’s proven skill at delivering award-winning global enterprise service is driving our entire Customer Care organization forward.
As Agero’s emphasis on end-to-end customer experience grows more innovative and tech-enabled than ever, Colleen’s proven skill at delivering award-winning global enterprise service is driving our entire Customer Care organization forward.
Colleen is in the right place at exactly the right time. As Agero’s emphasis on end-to-end customer experience grows more innovative and tech-enabled than ever, Colleen’s proven skill at delivering award-winning global enterprise service is driving our entire Customer Care organization forward. From call centers to omnichannel operations, she manages – and just as importantly, inspires – our frontline associates and external partners.
Formerly with Asurion and AT&T
Master of Business Administration • University of Pennsylvania, The Wharton School
Peter Necheles Senior Vice President, Corporate Development, Chief Legal Officer and Corporate Secretary
Peter's good judgment and detailed insight drive our corporate development activities, including strategic relationships and acquisitions.
Peter's good judgment and detailed insight drive our corporate development activities, including strategic relationships and acquisitions.
Peter’s resume is impressive, and his impact on Agero even more so. His good judgment and detailed insight drive our corporate development activities, including strategic relationships and acquisitions. We also rely on his skill and experience for legal services such as regulatory compliance, contract negotiations, and general corporate matters.
Formerly with Solectron Corporation, Stream International, WilmerHale, and the Clinton Administration as a senior policy advisor at the U.S. Department of Treasury.
Bachelor’s Degree • Colby College
Juris Doctor Degree • University of Pennsylvania Law School
Cathy Orrico Chief Client Officer
Cathy focuses her many talents on furthering Agero’s strategic direction. She’s using her years of automotive industry experience to help our clients transform the customer experience.
Cathy focuses her many talents on furthering Agero’s strategic direction. She’s using her years of automotive industry experience to help our clients transform the customer experience.
Cathy focuses her many talents on furthering Agero’s strategic direction. She’s using her many years of automotive industry experience to help our clients transform the customer experience in innovative, meaningful, and profitable ways throughout the vehicle ownership lifecycle. With an eagle eye, she carefully oversees client services, account and sales management, contract negotiations, and training for Agero’s Insurance and Automotive business units.
Formerly with Reynolds and Reynolds
Bachelor’s Degree, with a concentration in Economics and Marketing • Western Michigan University