Leadership
Meet our Leaders
We are growing, evolving, and pioneering an industry under the leadership of some of the brightest, most experienced executives in the business. They make a mean pancake, too.
Dave Ferrick
President & CEO
As CEO of Agero, Dave Ferrick oversees business development and operational strategies for Agero’s growing global portfolio of roadside, accident management and telematics offerings.
Dave’s broad-ranging expertise, thought leadership, and focus on innovation have played a key role in Agero’s growing market share and rise to prominence as an industry leader. For over 25 years, Dave has utilized his deep experience in sales, account management, product management, contact center operations and data analytics to keep the business moving forward.
Starting his Agero career in the call center and moving through the ranks to CEO, Dave has intensive hands-on experience in every aspect of our business.
B.S./Doctorate of Law • Suffolk University
Graduate • Harvard Business School Advanced Management Program
Emma Barnes Brown
Chief People Officer
Emma is putting her two decades of strategic talent experience to good use addressing Agero’s growing need to attract and develop premier talent.
Talent advisory and corporate strategy expertise are essential in today’s hyper-competitive marketplace, and Emma’s strengths in both these areas – and her energy – are helping us take advantage of a growing range of existing and emerging opportunities.
Formerly with Cimpress, Koko FitClub, Monitor Group, ghSMART
M.B.A. • Harvard Business School
Bachelor of Commerce, Finance • Queen’s University, Canada
Honors B.A., Mathematics/Economics • Queen’s University, Canada
Jeffrey Blecher
Chief Strategy & Digital Officer
Jeff is the go-to person for ongoing development of Agero’s long-range strategic plans and objectives, focused on accelerating growth and innovation across our rapidly evolving technology, data, and international teams.
Jeff is responsible for leading the integration of and migration to Swoop - the cornerstone of our digital platform - and his talent, enthusiasm, and vision are integral to Agero’s mission of supporting the entire vehicle life cycle by creating brand strengthening services for our clients and their customers.
As a key player in Agero’s growing reputation as an industry leader both domestically and internationally, Jeff joined us after a decade as a consultant to senior executives from Fortune 500 companies, private equity firms and startups on strategic, operational and technology related issues.
Formerly with The Parthenon Group and Sapient
B.A. Economics • Dartmouth College
M.B.A with Distinction, Edward Tuck Scholar • Tuck School of Business at Dartmouth
Beth Davidson
Chief Marketing Officer
As Chief Marketing Officer, Beth brings over 20 years of consumer and customer marketing strategy experience.
In her role, Beth oversees all of our go-to-market B2B2C activities, developing products and promoting them to clients to better serve end consumers across all lines of business. Prior to joining Agero, Beth worked on the biggest consumer and customer strategy challenges of Fortune 100 companies from Coca-Cola to Merck to Microsoft. She was equally based in Boston, London and Johannesburg giving her perspectives on different go-to-market strategies and B2B2C scenarios from around the globe.
When not working, Beth can be found on a golf course where she serves on the board of the LPGA Amateurs and desperately tries to keep her handicap in the teens.
Formerly with Monitor Group
B.S. with concentrations in Chemistry, Economics and Marketing • Massachusetts Institute of Technology
Bill Gerraughty
Chief Financial Officer
Bill is helping us drive the transformation of our business and the industry.
Bill brings his impressive leadership and management experience in international finance and operations with technology companies and private equity-backed software firms to his role leading our finance and facilities functions. Bill is building strong partnerships with key stakeholders, and his background in software and technology industry tech-enabled service companies will be highly instrumental in our growth plans.
Formerly with OnProcess Technology, Sparta Systems, PWC
M.B.A. • F.W. Olin Graduate School of Business
B.S. Accounting • Babson College
C.P.A.
Chetan Ghai
Chief Commercial Officer, Insurance
Chetan is charting a path for continued growth within our Insurance Roadside and Accident lines of business, creating an organizational structure that empowers his team in service to our clients and their customers. Working closely with Agero’s product, marketing, client solutions and operations groups, Chetan focuses his team on driving innovation to develop and deliver exceptional digital roadside assistance and accident support experiences for consumers, identifying opportunities to grow and strengthen policyholder loyalty and engagement.
Formerly with Numerator, CCC Information Services and Accenture
B.S. Biomedical and Electrical Engineering - Duke University
George Horvat
Chief Operations Officer
As our Chief Operations Officer, George is responsible for end-to-end operations of our closely intertwined Network and Contact Center functions.
George brings over 25 years of Fortune 500 experience as a results-driven executive in manufacturing, quality, and maintenance. His strong focus on collaboration, change, and innovation has produced exceptional accomplishments in strategic planning, lean optimization, M&As, P&L, price/cost management, and sales and marketing. His leadership skills are helping drive Agero’s continuing journey toward operational excellence, delivering more consistent, high quality end-to-end experiences for our consumers while building stronger relationships with our service providers.
Formerly with Wayfair, Cimpress, TRMI
B.S. Electrical and Electronics Engineering • Youngstown State University
Peter Necheles
Chief Legal Officer
SVP, Corporate Development
Peter’s resume is impressive, and his impact on Agero even more so.
His good judgment and detailed insight drive our corporate development activities, including strategic relationships and acquisitions. We also rely on his skill and experience for legal services such as regulatory compliance, contract negotiations, and general corporate matters.
Formerly with Solectron Corporation, Stream International, WilmerHale, and the Clinton Administration as a senior policy advisor at the U.S. Department of Treasury
B.A. English • Colby College
Juris Doctor Degree • University of Pennsylvania Law School
Cathy Orrico
Chief Commercial Officer, automotive
Cathy focuses her many talents on furthering Agero’s strategic direction.
She’s using her many years of automotive industry experience to help our clients transform the customer experience in innovative, meaningful, and profitable ways throughout the vehicle ownership lifecycle. With an eagle eye, she carefully oversees client services, account and sales management, contract negotiations, and training for Agero’s Insurance and Automotive business units.
Formerly with Reynolds and Reynolds
B.A., with a concentration in Economics and Marketing • Western Michigan University