Service Providers
Being the partner of choice is our focus. As one of the largest roadside assistance companies, we strengthen our Service Providers’ businesses by providing the resources needed to help you operate smarter and faster – all while connecting you to more customers than ever. When you choose Agero, you become our priority. Partner with us today.

Service Providers

Assist more drivers
Partner with the leading white label roadside assistance and accident management provider and experience the substantial dispatch volume Agero has to offer. From towing to roadside, priority to secondary, Agero allows you to maximize the use of your fleet, while providing innovative tools to help you grow your business.
Roadside Assistance & Accident Management

When you join Agero’s network of Service Providers you’re given access to more than just dispatches. We are the largest white label motor club in the country, servicing over 12 million dispatches per year, trusted by more than 100 leading corporations, and protecting 115+ million drivers on the road, but we’re also committed to a trusted business partner to our network of Service Providers. You’re given access to industry-leading technology, training, and parts and services discounts, exclusively available to Agero Service Providers.

  • Road-Only Services: These are your "everyday" breakdowns including: lockouts, jumpstarts, tire changes, and fuel deliveries.
     
  • Towing Services: All towing services, including winching. You can choose to perform any of the following, depending on your fleet capabilities:
    • Light Duty
    • Medium Duty: Vehicles with a GVWR in excess of 10,000 lbs, or 21+ feet in length.
    • Heavy Duty: Vehicles with a GVWR in excess of 20,000 lbs, or 31+ feet in length.
       
  • Accident Scene Management (ASM) Towing: Our Accident Scene Management program services high priority dispatches, which may include accidents or customers that are enrolled in a premium service.  An ASM tow, or priority tow, requires you to respond to the disablement scene with an expedited ETA, obtain the vehicle, and move it to the designated repair facility.
     
  • Vehicle Release Management (Secondary) Towing: Your responsibility will be to deliver these vehicles from an impound or storage yard to a designated body shop. You may be asked to advance funds in order to release the vehicle on behalf of Agero. Advanced funds will be reimbursed to you upon proper billing.
     
Strengthen your response
Save time and money by managing jobs on the go. Our digital dispatch software delivers streamlined job details right to your desktop and mobile devices.
Towing Software

Agero’s digital dispatch software, provided by Swoop, gives you the right suite of tools to manage your Agero business. Go paperless, provide amazing customer experiences, and reduce administrative costs through one simple portal.

  • For owners and dispatchers:
    • Accept and assign jobs to drivers digitally
    • Push notifications for incoming jobs
    • Unlimited users per account
    • Same day setup – eligible for your first job in minutes
    • Weekly payments via direct deposit
    • Real-time truck tracking
    • Customized reporting
    • At-a-glance job management
       
  • For drivers:
    • Easy navigation using your preferred map application
    • Upload multiple photos to a job
    • Low battery drain – the app is optimized to only use what’s needed
    • Push notifications for job assignments
    • Capture customer signatures
    • At-a-glance job management
    • Toggle on or off duty
Advance your operations
Maximize efficiency with resources ranging from hands-on training to discount programs to an award winning billing and performance portal.
Information Services
  • AgeroSupport: A comprehensive set of practical, easy-to-use tools and functions – such as customized report and tracking options, convenient online bill submissions, easy archiving, and much more – make it a valued and efficient resource.
     
  • Agero Provider Perks: Our Service Provider discount program offers substantial savings from major brands on the day-to-day products and services you need to run your business, from shop essentials and uniforms to truck financing and background checks.
     
  • Training: Our online training portal, Agero Blueprint, is a mobile-friendly one-stop-shop for vehicle training. We also provide ongoing online training materials such as tip sheets, one-pagers, videos, special alerts, and notifications to keep you up to date on pertinent industry information.