Agero is leading the digitalization of driver assistance services on a massive scale, safeguarding consumers on the road through a unique combination of platform intelligence and human-powered solutions.

 

Our white-label roadside assistance, accident management, consumer affairs and digital dispatch solutions are informed by deep industry expertise and insight from more than 12 million annual events.

 

These connected, integrated and data-driven managed services are leveraged across 100+ client programs and 30,000+ service providers, to deliver transparent, efficient and award-winning experiences that increase customer satisfaction, drive brand differentiation, streamline business operations and protect over 115 million vehicles on the road.

  • SAFE.
    Assist your drivers anywhere, anytime, and keep them loyal to your brand.
    Roadside Assistance 
    Drive customer loyalty by meeting your customers’ needs and exceeding their expectations. VehicleAssist™ can get you there.

    Claims and Asset Management
    Increase efficiencies with immediate, on-scene solutions such as Claims Management, Accident Scene Management, and Viewpoint™, Agero’s mobile asset assessment technology. 

     

    Solutions For

  • SMART.
    Advance your business with insights that fuel innovation.
    Information Services 
    ClientConnect™, Agero’s portal for event-driven data analytics and insights, allows you to leverage customer experience insights to build long-lasting relationships. Financial Information Services make locating and evaluating assets fast, reliable, and cost-effective.

    Solutions For

  • DRIVEN.
    Anticipate your drivers’ needs and strengthen your relationships with them.
    Mobile Offerings
    With Driver360™, a breakthrough mobile UBI solution; RoadsideConnect™, a mobile communications platform; and more, Agero helps you proactively connect and stay engaged with your drivers.

    Solutions For

Agero Home Page

“This is such a wonderful service. I never feel alone if my car breaks down because you always come to the rescue...like the best boyfriend EVER!!! Thanks!”
- Lateefia J., Pawtucket, RI
“I have to say, the process was simple and easy. I used the app, got a call back, and within 30-35 minutes total, we were off. So thank you very much for your help and efficiency.”
- Kenneth H., Del Mar, CA

NEWS

10/11/19
Agero Roadside Managed Services, powered by Swoop, selected as finalist in prestigious PACE Awards program presented by Automotive News.
9/10/19
Director of Data Science and Analytics, Mike Bell, has been selected as a finalist in the MassTLC Leadership Awards program for the Emerging Executive category.
6/7/19
Agero Chief Digital Officer Bernie Gracy has been named the recipient of the 2019 Boston CIO of the Year ORBIE Award in the enterprise category.

BLOG

11/6/19
In recent years, ridesharing has gained significant traction. This new transportation model changes the way that consumers interact with vehicles and impacts the infrastructure, service needs and business models for roadside assistance.
10/24/19
Our team has been hard at work developing new channels and enhancing existing channels in order to provide a better consumer experience. One exciting new channel is our on demand app, delivering an app-like experience for clients who do not have an app, or for consumers who may have forgotten about the native app.
10/10/19
Based on consumer research we have found that consumers who use sponsored roadside support have a great affinity to their roadside provider. But don’t take our word for it! Check out Megan Hunter’s experience using her credit card’s roadside assistance.