Agero is leading the digitalization of driver assistance services on a massive scale, safeguarding consumers on the road through a unique combination of platform intelligence and human-powered solutions.

 

Our white-label roadside assistance, accident management, consumer affairs and digital dispatch solutions are informed by deep industry expertise and insight from more than 12 million annual events.

 

These connected, integrated and data-driven managed services are leveraged across 100+ client programs and 30,000+ service providers, to deliver transparent, efficient and award-winning experiences that increase customer satisfaction, drive brand differentiation, streamline business operations and protect over 115 million vehicles on the road.

  • SAFE.
    Assist your drivers anywhere, anytime, and keep them loyal to your brand.
    Roadside Assistance 
    Drive customer loyalty by meeting your customers’ needs and exceeding their expectations. VehicleAssist™ can get you there.

    Claims and Asset Management
    Increase efficiencies with immediate, on-scene solutions such as Claims Management, Accident Scene Management, and Viewpoint™, Agero’s mobile asset assessment technology. 

     

    Solutions For

  • SMART.
    Advance your business with insights that fuel innovation.
    Information Services 
    ClientConnect™, Agero’s portal for event-driven data analytics and insights, allows you to leverage customer experience insights to build long-lasting relationships. Financial Information Services make locating and evaluating assets fast, reliable, and cost-effective.

    Solutions For

  • DRIVEN.
    Anticipate your drivers’ needs and strengthen your relationships with them.
    Mobile Offerings
    With Driver360™, a breakthrough mobile UBI solution; RoadsideConnect™, a mobile communications platform; and more, Agero helps you proactively connect and stay engaged with your drivers.

    Solutions For

Agero Home Page

“This is such a wonderful service. I never feel alone if my car breaks down because you always come to the rescue...like the best boyfriend EVER!!! Thanks!”
- Lateefia J., Pawtucket, RI
“I have to say, the process was simple and easy. I used the app, got a call back, and within 30-35 minutes total, we were off. So thank you very much for your help and efficiency.”
- Kenneth H., Del Mar, CA

NEWS

9/10/19
Director of Data Science and Analytics, Mike Bell, has been selected as a finalist in the MassTLC Leadership Awards program for the Emerging Executive category.
6/7/19
Agero Chief Digital Officer Bernie Gracy has been named the recipient of the 2019 Boston CIO of the Year ORBIE Award in the enterprise category.
6/4/19
We’ve been named the recipient of the 2019 North American Product Leadership Award in the Driver Safety Solutions category.

BLOG

9/23/19
Agero Dashboard enables visibility and reporting for your roadside events. With this tool, your team can better understand how your customers are using roadside and review their experiences. This empowers you to truly leverage the power of roadside as a loyalty building tool.
9/18/19
At Agero, we regularly survey consumers to better understand their experience. Based on this data across millions of events, we are able to establish a few actions that insurance and automotive roadside programs can take to help improve the experience of consumers.
9/16/19
Being a tow operator is not just about driving a shiny tow truck. It’s about road safety, customer service, job competence, and, unsurprisingly, self-sacrifice.