Agero is leading the digitalization of driver assistance services on a massive scale, safeguarding consumers on the road through a unique combination of platform intelligence and human-powered solutions.

 

Our white-label roadside assistance, accident management, consumer affairs and digital dispatch solutions are informed by deep industry expertise and insight from more than 12 million annual events.

 

These connected, integrated and data-driven managed services are leveraged across 100+ client programs and 30,000+ service providers, to deliver transparent, efficient and award-winning experiences that increase customer satisfaction, drive brand differentiation, streamline business operations and protect over 115 million vehicles on the road.

  • SAFE.
    Assist your drivers anywhere, anytime, and keep them loyal to your brand.
    Roadside Assistance 
    Drive customer loyalty by meeting your customers’ needs and exceeding their expectations. VehicleAssist™ can get you there.

    Claims and Asset Management
    Increase efficiencies with immediate, on-scene solutions such as Claims Management, Accident Scene Management, and Viewpoint™, Agero’s mobile asset assessment technology. 

     

    Solutions For

  • SMART.
    Advance your business with insights that fuel innovation.
    Information Services 
    ClientConnect™, Agero’s portal for event-driven data analytics and insights, allows you to leverage customer experience insights to build long-lasting relationships. Financial Information Services make locating and evaluating assets fast, reliable, and cost-effective.

    Solutions For

  • DRIVEN.
    Anticipate your drivers’ needs and strengthen your relationships with them.
    Mobile Offerings
    With Driver360™, a breakthrough mobile UBI solution; RoadsideConnect™, a mobile communications platform; and more, Agero helps you proactively connect and stay engaged with your drivers.

    Solutions For

Agero Home Page

“This is such a wonderful service. I never feel alone if my car breaks down because you always come to the rescue...like the best boyfriend EVER!!! Thanks!”
- Lateefia J., Pawtucket, RI
“I have to say, the process was simple and easy. I used the app, got a call back, and within 30-35 minutes total, we were off. So thank you very much for your help and efficiency.”
- Kenneth H., Del Mar, CA

NEWS

4/20/20
Agero has been named a winner in the “Executive of the Year” and “Organization of the Year” categories in the 2020 Excellence in Customer Service Awards presented by Business Intelligence Group.
1/13/20
We are very pleased, and extremely proud, to announce that Agero was included in Built In's annual list of Best Places to Work in Boston in 2020!
11/6/19
Mike Bell wins the MassTLC Technology Leadership "Emerging Leader" 2019.

BLOG

5/14/20
We are seeing a new normal where technology laggards are rapidly adopting digital technologies to help with their daily tasks like grocery shopping and medical care. Consumers who are now trained to expect digital experiences will be expecting digital options for roadside as well.
4/24/20
These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy. And yet the needs for roadside were ever present. Running a roadside business during a pandemic has been a powerful test in technology implementation, empathy, agility and resilience.
3/13/20
Most non-drivable vehicles after an accident end up in storage, where they accumulate storage fees and service charges. The right accident management partner can negotiate excess fees and help reduce claims severity.