Agero is leading the digitalization of driver assistance services on a massive scale, safeguarding consumers on the road through a unique combination of platform intelligence and human-powered solutions.

 

Our white-label roadside assistance, accident management, consumer affairs and digital dispatch solutions are informed by deep industry expertise and insight from more than 12 million annual events.

 

These connected, integrated and data-driven managed services are leveraged across 100+ client programs and 30,000+ service providers, to deliver transparent, efficient and award-winning experiences that increase customer satisfaction, drive brand differentiation, streamline business operations and protect over 115 million vehicles on the road.

  • SAFE.
    Assist your drivers anywhere, anytime, and keep them loyal to your brand.
    Roadside Assistance 
    Drive customer loyalty by meeting your customers’ needs and exceeding their expectations. VehicleAssist™ can get you there.

    Claims and Asset Management
    Increase efficiencies with immediate, on-scene solutions such as Claims Management, Accident Scene Management, and Viewpoint™, Agero’s mobile asset assessment technology. 

     

    Solutions For

  • SMART.
    Advance your business with insights that fuel innovation.
    Information Services 
    ClientConnect™, Agero’s portal for event-driven data analytics and insights, allows you to leverage customer experience insights to build long-lasting relationships. Financial Information Services make locating and evaluating assets fast, reliable, and cost-effective.

    Solutions For

  • DRIVEN.
    Anticipate your drivers’ needs and strengthen your relationships with them.
    Mobile Offerings
    With Driver360™, a breakthrough mobile UBI solution; RoadsideConnect™, a mobile communications platform; and more, Agero helps you proactively connect and stay engaged with your drivers.

    Solutions For

Agero Home Page

“This is such a wonderful service. I never feel alone if my car breaks down because you always come to the rescue...like the best boyfriend EVER!!! Thanks!”
- Lateefia J., Pawtucket, RI
“I have to say, the process was simple and easy. I used the app, got a call back, and within 30-35 minutes total, we were off. So thank you very much for your help and efficiency.”
- Kenneth H., Del Mar, CA

NEWS

6/7/19
Agero Chief Digital Officer Bernie Gracy has been named the recipient of the 2019 Boston CIO of the Year ORBIE Award in the enterprise category.
6/4/19
We’ve been named the recipient of the 2019 North American Product Leadership Award in the Driver Safety Solutions category.
5/7/19
Agero has been named as a winner in Business Intelligence Group’s Excellence in Customer Service Award program, receiving the Transformation of the Year award in the technology category.

BLOG

7/8/19
Accident scene management is complex. Coordinating a recovery for a non-drivable vehicle requires expertise and consideration. Key factors include ability to obtain accident details and data, equipment and expertise to safely transport vehicle, and measures and controls to ensure vehicle are delivered to preferred location.
6/10/19
At Agero, we have the reach and resources to partner with leading insurers and automotive brands to help consumers with their roadside needs. Don't just take our word for it, let the numbers speak for themselves.
6/4/19
We’ve been recognized for our data handling, scale and work to transform the roadside assistance experience.