Leadership Team

Our Difference Is Our People

Talented people make Agero - and therefore our clients - great. See what it’s like to work with dedicated and driven people every day.

Meet Stefanie at Agero

Who We Are

Agero is leading the digitalization of driver assistance services on a massive scale, safeguarding consumers on the road through a unique combination of platform intelligence and human-powered solutions.

Our white-label roadside assistance, accident management, consumer affairs, and digital dispatch solutions are informed by deep industry expertise and insight from more than 12 million annual events.

 

Who We Serve

Agero Driver Behavior Icon

115 Million

drivers served each year

Service Providers

8,000+

contracted preferred Service Providers

Auto Insurance

10 out of 15

top insurance carriers choose Agero

Awards & Recognition

  • Our History Begins in 1972

    1972

    Cross Country Motor Club receives licenses to operate and begins selling motor clubs in the Boston region and beyond.

  • The 1980s

    1988     

    Cross Country wins Call Center of the Year Award for Excellence, an important milestone recognizing the quality of Cross Country's services, and the first of many major industry awards to come.

  • The 1990s

    1996     

    Cross Country launches its first connected vehicle (telematics) program for a major automobile manufacturer.

  • The 2000s

    2008     

    Cross Country acquires ATX Group, an important provider of connected vehicle services.

  • The 2010s

    2010     

    Cross Country launches the nation's first electric vehicle (EV) mobile charger, helping industry pioneers build out EV programs in the U.S.


    2011     

    Cross Country introduces RoadsideConnect™, a smartphone and Internet accessible site that provides motorists with real-time status updates of en-route roadside assistance providers.

    Agero is introduced as the new combined brand of Cross Country and ATX, reflecting its position as the most dominant player in the combined connected vehicles services, roadside assistance, and claims management market.


    2013

    Agero sells Connected Vehicle Services division to SiriusXM Radio, Inc. to focus on the development and delivery of new services that enhance its leadership position in its core services.


    2014  

    Agero acquires MBSi Capital Corp., becoming the foremost provider of software solutions for the auto repossession industry.


    2015

    Agero launches the Autonomous Vehicle Technology Consortium (AVT) in partnership with MIT, with the goal to better understand the impact assisted driving and autonomous vehicles have on driver behavior. 

    Agero launches Blink, a direct to consumer, on-demand roadside assistance product that does not require motor club membership or annual fees. 


    2016

    Agero opens its sixth contact center in Tri-Cities, TN, a state-of-the-art facility. 


    2018

    Agero acquires Swoop, an automated dispatching platform combining towing management software and mobile solutions that empower service providers to deliver exceptional customer experiences.