Our diverse portfolio of products strengthens the relationship between you and your drivers throughout the consumer vehicle lifecycle. We offer the digitally enabled driver assistance services that make a measurable difference for your brand, from roadside assistance and accident management to consumer affairs and connected vehicle services. And we do it at a scale that benefits each of our customers.
We serve well over half of all new passenger vehicles sold each year - that’s a total of 115 million drivers and counting. But our scale doesn’t only reflect the number of drivers we protect, it includes the breadth of services we offer. We have the know-how and the industry clout to ensure your program expertly reflects your brand.
sold in the U.S. served
drivers supported
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We’ve been at this for nearly 50 years. That’s why top automotive brands trust us. With our deep roots in the automotive industry, we handle it all - from ultra-premium to economy brands. We are the only industry provider with the scale and breadth to offer repair assistance and dealer referrals to drivers you wouldn’t otherwise reach.
Our digitally-enabled driver assistance tools will help you drive business and delight your drivers. Our highly adaptable APIs are built to guarantee a seamless, branded user experience from your drivers’ first touch points to their last.
Plus, requesting roadside assistance online is the preference of the future. Our solutions help you get there.
By leveraging decades of experience and really listening to our automakers, we have invested in intuitive, insightful software that integrates with over 70 existing systems and third parties. Our solutions are built using sophisticated algorithms and artificial intelligence to provide seamless integrations, real-time event monitoring and transparency to optimize driver experiences.
On the back end, you’ll have real-time insights into your customers' experiences. Our fully transparent system gives you the information to stay involved, while deepening their connection to your brand.
“We were thrilled with the transparency of the Swoop experience.”
The biggest challenge in the adoption of electric vehicles and in roadside support is managing range anxiety and out-of-charge events. We’re partnering with an exciting new player, SparkCharge, who works with Service Providers to delivers a portable electric charging unit to stranded EV motorists. Read more.
The 511 podcast features insights, innovators, and other factors that impact roadside today and in the future.
“Electric vehicles have never taken a dip in terms of sales and we believe that our product is going to continue to help it grow exponentially because we’re removing all of these barriers to any ownership.”
From roadside assistance to consumer affairs to dispatch management software, explore our diverse portfolio of products.
