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Latest News and Media Coverage
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RECENT PRESS RELEASES AND ANNOUNCEMENTS
Agero Applauded by Frost & Sullivan for Delivering Unparalleled Service to Drivers with Its Groundbreaking Driver Assistance Solutions
Agero’s platform offers comprehensive and efficient assistance to help drivers get back on the road safely.
Happy 50th Anniversary: Celebrating Five Decades of Innovation
Celebrating 50 years of growth, innovation, and customer excellence.
Agero Launches First-of-its-Kind Case Management Technology Platform for Automotive Consumer Affairs Divisions
Agero CASE™ is a powerful, fully configurable customer care platform designed specifically to serve the unique needs of the automotive industry.
Agero Reshapes Driver Assistance Experience with Multiple New Tools, Services and Enhancements
Agero announced a series of platform enhancements and services that will further modernize the roadside assistance and vehicle support experience for stakeholders.
FORBES NAMES AGERO TO PRESTIGIOUS AMERICA’S BEST MIDSIZE EMPLOYERS LIST
Agero was included in the Forbes Best Midsize Employers list for 2022, ranking number 264 in the nation based on employee survey feedback.
BUILT IN HONORS AGERO IN ITS ESTEEMED 2022 BEST PLACES TO WORK AWARDS
Company Earns Placement on Four Lists Across Boston and Bay Area.
Recent Media Coverage
PC360 Insurance Speak: What do today's auto insurance customers want from their carriers?
Patti Harman and Insurance Business Lead Chetan Ghai discuss the growing challenge insurers face in standing out from the pack, and how a value-added service like roadside assistance can be a key differentiator.
ITA Pro: Four Benefits of Integrating Mobile Crash Detection and Accident Management
Sr. Director of Product Management Mubbin Rabbani discusses the impact of mobile crash detection and the benefits of integrating this technology into a comprehensive digital accident management process
Wards Auto: Agero Introduces Touchless Towing Service
This turnkey technology solution and tow service makes it simple and cost-effective for automotive dealers, repair facilities and body shops to offer customers a touchless direct tow to their facility after a vehicle breakdown.
TowTimes.com: Agero Summer Hustle Tow Sweepstakes
Agero launches summer sweepstakes for in-network tow providers, offering a chance to win weekly prepaid card prizes.
Automotive News: Innovation Q&A: The Outlook for Electric
Cathy Orrico shares insights on the market outlook for electric vehicles in this executive roundtable Q&A.
Toolbox for IT: Designing a Digital Contact Center Customer Journey That Ensures Satisfaction
How a digital-first contact center approach, with methodical escalation to agents for human connection and managers for resolving the most difficult requests, is key to ensuring customer satisfaction.
Snow Snowflake and sigma help this company be nimbler and more agile
Senior Manager of Data Science Cathy Slesnick talks with local technology outlet Built In Boston on the technologies we’re leveraging to build and maintain our data pipeline.
CMSWire: 4 Reasons Why the Call Center Should Be Omnichannel
VP Chris Richard discusses the delicate balance between leveraging automation and an empathetic and trained workforce.
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More Media Coverage
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HelpNetSecurity: Best practices for implementing a company-wide risk analysis program (November 23, 2022)
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Engadget: Lyft's app now lets you request a tow truck and schedule maintenance (November 17, 2022)
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Wired: Lyft Aspired to Kill Car Ownership. Now It Aims to Profit From It (November 17, 2022)
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Fortune: How to protect your data in the cloud (November 9, 2022)
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Builtin Boston: How Non-Data Tech Employees Are Learning To Run the Numbers (October 25, 2022)
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Tow Times: Agero Announces Enhancements for Clients, Customers and Service Providers (September 23, 2022)
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Digital Insurance: Why improving FNOL can reduce insurance claim costs (September 9, 2022)
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Insurance Thought Leadership: The Power of a Single, Simple Policy Rider (August 30, 2022)
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PropertyCasualty360: People on the move in the P&C insurance industry: August 5, 2022 (August, 5, 2022)
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American Towman: Damage Control: Avoiding the Most Common Causes on Vehicles (August 2022)
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American Towman: Do the Hustle! (August 2022)
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Tow Industry Week: Winners of Agero Summer Hustle (July 22, 2022)
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Enterprisers Project: Lessons learned on strategy: 8 CIOs share their most useful tips (July 20, 2022)
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VentureFizz: Hottest Jobs in Tech - July Edition (July 1, 2022)
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Tow Times: Tow Challenges and Tips for Handling EVs (July 2022)
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Tow Times: Agero Summer Hustle 2022 (June 24, 2022)
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VentureBeat: How to secure cloud environments by simplifying their complexity (June 23, 2022)
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Built in Boston: Swiss Army CSMs: Why the Technical Side of Customer Success is Essential (May 17, 2022)
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CBT News: 8 strategies for winning over out-of-warranty service customers (May 5, 2022)
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VentureFizz: Hottest Jobs in Tech - May Edition (May 1, 2022)
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Built in Boston: How to Scale Your Engineering Team For Success (April 5, 2022)
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VentureFizz: Hotest Jobs in Tech - April Edition (April 1, 2022)
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Insurance Thought Leadership: 3 Ways to Cut Time, Frustration, Cost in Accident Claims (March 30, 2022)
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HeraldCourier.com: Local employer Agero transitioning to fully remote work environment (March 19, 2022)
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VentureBeat: How Arctic Wolf aims to ‘unify the cybersecurity market’ (March 14, 2022)
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VentureFizz: Hottest Jobs in Tech - March Edition (March 1, 2022)
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VentureFizz: International Women's Day 2022 - How Tech Companies are Recognizing this Day and Accelerating Equality for Women (March 1, 2022)
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Forbes: Americans Best Mid-sized Employers (February 10, 2022)
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VentureFizz: Awesome Tech Companies Hiring for Analytics & Data Science (February 1, 2022)
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PropertyCasualty360: Policyholder Perks: The next auto insurance battleground (January 25, 2022)
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Malden Advocate: Agero Employees Grant MVES Clients’ Holiday Wishes (January 14, 2022)
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VentureFizz: Hottest Jobs in Tech - January Edition (January 3, 2022)
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