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Latest News and Media Coverage
We’re not just driving our clients forward. We’re driving our industry forward. Learn the many ways we’re leading.
Recent Press Releases and Announcements
AGERO’S ALTERNATIVE TRANSPORTATION PRODUCT WINS 2021 BIG INNOVATION AWARD
Alternative Transportation for Accident Management can improve Net Promoter Score and increase customer satisfaction.
BUILT IN HONORS AGERO IN ITS ESTEEMED 2021 BEST PLACES TO WORK AWARDS
Company Earns Placement on Built In’s 100 Best Large Companies To Work For.
ROADSIDE ASSISTANCE BECOMES SIMPLER WITH AGERO'S BLINK ROADSIDE AMAZON ALEXA SKILL
“Alexa, my car ran out of gas” and other common roadside utterances will now prompt Alexa to offer Blink Roadside assistance anywhere in the U.S.
AGERO IMPROVES ACCIDENT EXPERIENCE FOR INSURERS, DRIVERS WITH ADDITION OF LYFT
Dispatch of complimentary Lyft rides boosts customer satisfaction and give insurers greater flexibility in accident claims management.
Agero, Airkit Empower Motor Clubs & Fleets to Build Custom On-Demand Apps at scale
Agero has integrated its Swoop Dispatch Management software with Airkit, the world’s first low-code digital engagement platform.
Agero Expands Market Share with purchase of Road America from MapFre Asistencia
Agero will take over roadside and accident support for Road America’s 100+ U.S.-based insurance, auto reseller, fleet, RV, and other diverse client programs.
Recent Media Coverage
theCUBE: Beth Davidson & Raj Behara, Agero | AWS re:Invent 2020
Beth Davidson and Raj Behara sit down with Dave Vellante as a part of theCUBE's coverage of AWS re:Invent 2020 to discuss the Blink Roadside skill for Amazon Alexa.
VoiceBot.ai: Alexa Treats New Blink Roadside Assistance Skill Like a Native Feature
VoiceBot.ai covers how Amazon's designation of Blink Roadside as a top-level intent skill is hugely significant.
Digital Insurance: 5 reasons to invest in digital-photo-enabled claims
How photo capture can reduce cycle time and claims costs in the accident management process.
Toolbox for IT: A COO’s Perspective on How to Think Differently About DX in Contact Centers
COO George Horvat discusses how incremental improvement in contact centers can boost efficiency and productivity and create more opportunities to enhance customer experiences.
Built in Boston: Consistent Innovation Is the Norm at These 3 Tech Companies
In the face of a pandemic, a need for consistent innovation remains at the center of everything we do.
The Enterprisers Project: Digital transformation: 9 emerging roles you need on your team
From customer experience experts to cloud security pros, these roles could make or break your digital transformation work. Which roles will your team prioritize?
Built in SF: How to master the art of feedback while remote
Built In San Francisco talked to Rameen Satar, Director of Client Services, on how he manages his team while working from home.
CIO: 7 ways you’re failing your digital customers
The pressure on CIOs to deliver digital experiences and transformation has accelerated during the pandemic, as maturing digital capabilities will be critical for enterprise success moving forward.
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More Media Coverage
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PropertyCasualty360: The pandemic broke NPS. Here's why and what insurers should do... (January 7, 2021)
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AutomotiveMap: Blink Roadside skill for Amazon Alexa allows voice-activated roadside help (January 5, 2021)
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VentureFizz: Hotest Tech Jobs - January Edition (January 1, 2021)
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VentureFizz: Buzz from the Week - Dec 14-20 (December 21, 2020)
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Connected Car News: Connected Car News: Fisker, Cpia, Crank Software, Nexar, Agero, Blink, Alexa, Faraday Future, Hyundai Mobis, Premergy, Acrimoto, Veoneer, GTT, FORSEE & VisIC (December 20, 2020)
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SiliconANGLE: Alexa-enabled roadside assist provides fast, intuitive help for U.S. motorists in a bind (December 15, 2020)
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Digital Insurance: Chubb launches digital life insurance in Brazil: Roundup (December 8, 2020)
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Medford Transcript: Giving Tree Program helps people in need during holiday season (December 7, 2020)
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SiliconANGLE: Cloud computing storms a bastion of the enterprise: the data warehouse (November 15, 2020)
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The Enterprisers Project: IT metrics: Why the five 9s must go (November 12, 2020)
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The New Stack: Platform Resilience, a New Driver for a Roadside Assistance Company (November 9, 2020)
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Toolbox for IT: Tips for Embracing a Digital-First Approach in Contact Centers (November 3, 2020)
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CIO: Hiring in the age of COVID: Key lessons learned (November 2, 2020)
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TechCrunch: The Station (November 2, 2020)
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CIO: 7 IT silver linings of the pandemic (October 26, 2020)
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VentureFizz: CxO Briefing: Agero Chief Digital Officer Bernie Gracy (October 8, 2020)
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Forbes: Low-Code Platform Airkit Comes Out Of Stealth And Announces $28 Million In Funding Since Inception (October 6, 2020)
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Property Casualty 360: Who's using what in P&C insurance: October 5, 2020 (October 5, 2020)
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Insurance Innovation Reporter: Agero Improves Accident Experience for Insurers/Drivers through Lyft Service (October 2, 2020)
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Claims Journal: CogniSure, Spruce and Agero (October 1, 2020)
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Coverager: Roadside assistance company Agero partners with Lyft (October 1, 2020)
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ITA Pro: Agero Improves Accident Experience for Insurers, Drivers with addition of Alternative Transportation by Lyft (October 1, 2020)
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Collision Week: Agero Offers Insurers Ability to Add Ridesharing Option for Vehicle Owners After an Accident (September 30, 2020)
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Forbes: How to File a Car Insurance Claim from Your Couch (September 30, 2020)
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Built In SF: ‘It's About Them, Not You’: Advice From New Engineering Managers (September 11, 2020)
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Automoblog: Auto Insurance & COVID-19: No Guarantee Your Premium Will Drop, But These 5 Tips Can Help (August 7, 2020)
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IT Toolbox: Automation Is Still a Missed Opportunity for Contact Center Leaders (July 3, 2020)
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Bostinno: M&A Roundup: Microsoft buys CyberX, Mass. eHealth Collaborative winds down (July 2, 2020)
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Associated Press: Roadside assistance firm to add 900 jobs in Tennessee growth (July 1, 2020)
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Clarksville Now: Agero continues growth with new expansion, adds 900 jobs in Clarksville (July 1, 2020)
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