In the News
Latest News and Media Coverage
We’re not just driving our clients forward. We’re driving our industry forward. Learn the many ways we’re leading.
Recent Press Releases and Announcements
AGERO INTRODUCES TOW TO REPAIR, A FULLY-MANAGED DIRECT TOW OPTION FOR DEALERS, REPAIR FACILITIES AND BODY SHOPS
Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for routine maintenance and unexpected car repairs
Agero Helps Automakers, Dealers and Fleets Scale & Optimize Vehicle Transportation & Delivery
Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk
AGERO WINS EXCELLENCE IN CUSTOMER SERVICE AWARD FOR THIRD CONSECUTIVE YEAR
Agero has been named a winner in the 2021 Excellence in Customer Service Award presented by Business Intelligence Group
AGERO DIGITAL TRANSFORMATION, ROADSIDE ASSISTANCE ANNOUNCED AS 2021 CIO 100 AWARD WINNER
IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT.
END-TO-END VEHICLE RECALL MANAGEMENT SOLUTIOn helps AUTO MANUFACTURERS QUICKLY AND EFFECTIVELY DRIVE RECALL COMPLETION
Agero Recall Solutions is the industry’s first suite of integrated end-to-end vehicle recall management services.
Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology
Frost & Sullivan recognizes Agero with the 2020 Global Customer Value Leadership Award.
Recent Media Coverage
PC360 Insurance Speak: What do today's auto insurance customers want from their carriers?
Patti Harman and Insurance Business Lead Chetan Ghai discuss the growing challenge insurers face in standing out from the pack, and how a value-added service like roadside assistance can be a key differentiator.
ITA Pro: Four Benefits of Integrating Mobile Crash Detection and Accident Management
Sr. Director of Product Management Mubbin Rabbani discusses the impact of mobile crash detection and the benefits of integrating this technology into a comprehensive digital accident management process
Wards Auto: Agero Introduces Touchless Towing Service
This turnkey technology solution and tow service makes it simple and cost-effective for automotive dealers, repair facilities and body shops to offer customers a touchless direct tow to their facility after a vehicle breakdown.
TowTimes.com: Agero Summer Hustle Tow Sweepstakes
Agero launches summer sweepstakes for in-network tow providers, offering a chance to win weekly prepaid card prizes.
Automotive News: Innovation Q&A: The Outlook for Electric
Cathy Orrico shares insights on the market outlook for electric vehicles in this executive roundtable Q&A.
Toolbox for IT: Designing a Digital Contact Center Customer Journey That Ensures Satisfaction
How a digital-first contact center approach, with methodical escalation to agents for human connection and managers for resolving the most difficult requests, is key to ensuring customer satisfaction.
Snow Snowflake and sigma help this company be nimbler and more agile
Senior Manager of Data Science Cathy Slesnick talks with local technology outlet Built In Boston on the technologies we’re leveraging to build and maintain our data pipeline.
CMSWire: 4 Reasons Why the Call Center Should Be Omnichannel
VP Chris Richard discusses the delicate balance between leveraging automation and an empathetic and trained workforce.
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More Media Coverage
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PropertyCasualty360: Mobilizing around mobile: Increasing insurance app engagement (September 10, 2021)
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PropertyCasualty360: Who's using what in P&C insurance: August 16, 2021 (August 16, 2021)
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Tow Industry Week: Four Weeks Of Agero Sweepstakes Winners Announced, Grand Prize Ford F-150 Still Up For Grabs (August 4, 2021)
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American Towman: Sweepstakes for Towers (August 2021)
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Tow Times: Agero Summer Hustle Tow Sweepstakes (August 2021)
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PropertyCasualty360: Lowing costs and improving efficiency in auto accident claims (June 14, 2021)
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VentureFizz: How Tech Companies Are Celebrating Pride Month (June 14, 2021)
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Fender Bender: Agero Launches Repair Shop Towing Solution (June 7, 2021)
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Collision Week: Agero Introduces Managed Tow to Repair Option for Collision Repair Facilities (June 4, 2021)
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Nashville Business Journal: Largest Employers in Nashville (June 4, 2021)
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Ratchet + Wrench: Agero Launches Repair Shop Towing Solution (June 4, 2021)
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Insurance Thought Leadership: Auto Insurers Prep for Summer Driving (June 3, 2021)
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Toolbox: Designing a Digital Contact Center Customer Journey That Ensures Satisfaction (May 25, 2021)
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AutoRemarketing: New Agero service aids in vehicle transportation, delivery (May 4, 20201)
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CMSWire: 4 Reasons Why the Call Center Should Be Omnichannel (May 3, 2021)
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VentureFizz: Hottest Jobs in Boston, May (May 1, 2021)
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FreightWaves: Agero’s Vehicle Transport service helps get drivers back on the road (April 29, 2021)
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WardsAuto: Agero Expanding to Add Scheduled Vehicle Transfers (April 27, 2021)
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