Recent Press Releases and Announcements

Agero Alternative Transportation Wins BIG Innovation Award
 
AGERO’S ALTERNATIVE TRANSPORTATION PRODUCT WINS 2021 BIG INNOVATION AWARD

Alternative Transportation for Accident Management can improve Net Promoter Score and increase customer satisfaction.

 

Agero Built In Best Large Companies to Work For
 
BUILT IN HONORS AGERO IN ITS ESTEEMED 2021 BEST PLACES TO WORK AWARDS

Company Earns Placement on Built In’s 100 Best Large Companies To Work For.

 

Roadside assistance becomes simpler than ever with Agero’s Blink Roadside Amazon Alexa Skill
 
ROADSIDE ASSISTANCE BECOMES SIMPLER WITH AGERO'S BLINK ROADSIDE AMAZON ALEXA SKILL

“Alexa, my car ran out of gas” and other common roadside utterances will now prompt Alexa to offer Blink Roadside assistance anywhere in the U.S.

 

Agero + Lyft
 
AGERO IMPROVES ACCIDENT EXPERIENCE FOR INSURERS, DRIVERS WITH ADDITION OF LYFT 

Dispatch of complimentary Lyft rides boosts customer satisfaction and give insurers greater flexibility in accident claims management.

 

Swoop Dispatch Management Integrates with Airkit
 
Agero, Airkit Empower Motor Clubs & Fleets to Build Custom On-Demand Apps at scale

Agero has integrated its Swoop Dispatch Management software with Airkit, the world’s first low-code digital engagement platform. 

 

Agero Road America Logos
 
Agero Expands Market Share with purchase of Road America from MapFre Asistencia 

Agero will take over roadside and accident support for Road America’s 100+ U.S.-based insurance, auto reseller, fleet, RV, and other diverse client programs. 

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Recent Media Coverage

 

theCUBE: Beth Davidson & Raj Behara, Agero | AWS re:Invent 2020

Beth Davidson and Raj Behara sit down with Dave Vellante as a part of theCUBE's coverage of AWS re:Invent 2020 to discuss the Blink Roadside skill for Amazon Alexa.

 

VoiceBot.ai: Alexa Treats New Blink Roadside Assistance Skill Like a Native Feature

VoiceBot.ai covers how Amazon's designation of Blink Roadside as a top-level intent skill is hugely significant.

 

Digital Insurance: 5 reasons to invest in digital-photo-enabled claims

How photo capture can reduce cycle time and claims costs in the accident management process.

 

Toolbox for IT: A COO’s Perspective on How to Think Differently About DX in Contact Centers

COO George Horvat discusses how incremental improvement in contact centers can boost efficiency and productivity and create more opportunities to enhance customer experiences.

 

Built in Boston: Consistent Innovation Is the Norm at These 3 Tech Companies

In the face of a pandemic, a need for consistent innovation remains at the center of everything we do.

 

The Enterprisers Project: Digital transformation: 9 emerging roles you need on your team

From customer experience experts to cloud security pros, these roles could make or break your digital transformation work. Which roles will your team prioritize?

 

Built in SF: How to master the art of feedback while remote

Built In San Francisco talked to Rameen Satar, Director of Client Services, on how he manages his team while working from home.

 

CIO: 7 ways you’re failing your digital customers

The pressure on CIOs to deliver digital experiences and transformation has accelerated during the pandemic, as maturing digital capabilities will be critical for enterprise success moving forward.