In the News
Latest News and Media Coverage
We’re not just driving our clients forward. We’re driving our industry forward. Learn the many ways we’re leading.
Recent Press Releases and Announcements
AGERO INTRODUCES TOW TO REPAIR, A FULLY-MANAGED DIRECT TOW OPTION FOR DEALERS, REPAIR FACILITIES AND BODY SHOPS
Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for routine maintenance and unexpected car repairs
Agero Helps Automakers, Dealers and Fleets Scale & Optimize Vehicle Transportation & Delivery
Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk
AGERO WINS EXCELLENCE IN CUSTOMER SERVICE AWARD FOR THIRD CONSECUTIVE YEAR
Agero has been named a winner in the 2021 Excellence in Customer Service Award presented by Business Intelligence Group
AGERO DIGITAL TRANSFORMATION, ROADSIDE ASSISTANCE ANNOUNCED AS 2021 CIO 100 AWARD WINNER
IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT.
END-TO-END VEHICLE RECALL MANAGEMENT SOLUTIOn helps AUTO MANUFACTURERS QUICKLY AND EFFECTIVELY DRIVE RECALL COMPLETION
Agero Recall Solutions is the industry’s first suite of integrated end-to-end vehicle recall management services.
Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology
Frost & Sullivan recognizes Agero with the 2020 Global Customer Value Leadership Award.
Recent Media Coverage
Forbes: Guide To Classic Car Insurance
The Agero and Hagerty Drivers Club roadside program included in a roundup from Forbes editor Jason Metz.
Hot Cars: EXCLUSIVE: Hagerty Roadside Partners With Agero To Reduce Breakdown Stress
Client Eric Kurt, VP of Hagerty Roadside, spoke to HotCars.com about partnering with Agero to bring roadside services into the modern era.
Call Center Times: How to Encourage Agent Feedback for More Innovative Products and Processes
COO George Horvat and VP of Product Chris Richard discuss how feedback from front-line contact center and customer service workers can be incorporated into the innovation and product development lifecycle.
theCUBE: Beth Davidson & Raj Behara, Agero | AWS re:Invent 2020
Beth Davidson and Raj Behara sit down with Dave Vellante as a part of theCUBE's coverage of AWS re:Invent 2020 to discuss the Blink Roadside skill for Amazon Alexa.
VoiceBot.ai: Alexa Treats New Blink Roadside Assistance Skill Like a Native Feature
VoiceBot.ai covers how Amazon's designation of Blink Roadside as a top-level intent skill is hugely significant.
Digital Insurance: 5 reasons to invest in digital-photo-enabled claims
How photo capture can reduce cycle time and claims costs in the accident management process.
Toolbox for IT: A COO’s Perspective on How to Think Differently About DX in Contact Centers
COO George Horvat discusses how incremental improvement in contact centers can boost efficiency and productivity and create more opportunities to enhance customer experiences.
Built in Boston: Consistent Innovation Is the Norm at These 3 Tech Companies
In the face of a pandemic, a need for consistent innovation remains at the center of everything we do.
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More Media Coverage
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Built in Boston: How Snowflake and Sigma Help This Company Be Nimbler and More Agile (July 16, 2021)
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PropertyCasualty360's Insurance Speak: What do today's auto insurance customers want from their carriers? (June 30, 2021)
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PropertyCasualty360: Lowing costs and improving efficiency in auto accident claims (June 14, 2021)
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VentureFizz: How Tech Companies Are Celebrating Pride Month (June 14, 2021)
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Fender Bender: Agero Launches Repair Shop Towing Solution (June 7, 2021)
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Collision Week: Agero Introduces Managed Tow to Repair Option for Collision Repair Facilities (June 4, 2021)
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Nashville Business Journal: Largest Employers in Nashville (June 4, 2021)
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Ratchet + Wrench: Agero Launches Repair Shop Towing Solution (June 4, 2021)
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Insurance Thought Leadership: Auto Insurers Prep for Summer Driving (June 3, 2021)
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Toolbox: Designing a Digital Contact Center Customer Journey That Ensures Satisfaction (May 25, 2021)
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AutoRemarketing: New Agero service aids in vehicle transportation, delivery (May 4, 20201)
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CMSWire: 4 Reasons Why the Call Center Should Be Omnichannel (May 3, 2021)
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VentureFizz: Hottest Jobs in Boston, May (May 1, 2021)
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FreightWaves: Agero’s Vehicle Transport service helps get drivers back on the road (April 29, 2021)
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WardsAuto: Agero Expanding to Add Scheduled Vehicle Transfers (April 27, 2021)
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CIO Review: Agero: Driving Next-Generation Roadside Assistance (March 31, 2021)
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Motor: Agero Supports Automakers with its New Recall Solutions (March 31, 2021)
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CIO.com: How to build (and sustain) high-performing IT teams (March 29, 2021)
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Insurance Business: Hagerty doubles down on services for car enthusiasts (March 15, 2021)
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Contact Center Pipeline: The Role of Contact Center Agents in Product Innovation (March 1, 2021)
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The Enterprisers Project: IT skills 2021: Adaptability tops the most-wanted list (February 24, 2021)
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Auto Remarketing: Product helps automakers address failure points of recalls (February 19, 2021)
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Ward's Auto: Agero Says New System Streamlines Recall Processes (February 18, 2021)
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Digital Insurance: Insurtech partnerships from Trov, Agero, Swoop: Roundup (February 9, 2021)
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PropertyCasualty360: Who's using what in P&C insurance (February 8, 2021)
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ITA Pro: Hagerty’s Expanded Roadside Service Program Goes Digital with Agero, powered by Swoop (February 4, 2021)
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VentureFizz: Hottest Tech Jobs - February Edition (February 1, 2021)
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Second in Command Podcast: EP. 144 – AGERO COO, GEORGE HORVAT (January 18, 2021)
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PropertyCasualty360: The pandemic broke NPS. Here's why and what insurers should do... (January 7, 2021)
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AutomotiveMap: Blink Roadside skill for Amazon Alexa allows voice-activated roadside help (January 5, 2021)
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VentureFizz: Hottest Tech Jobs - January Edition (January 1, 2021)
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