History

For over 45 years, we’ve provided the safest, smartest solutions for our clients and their drivers. Find out how we’ve become an industry leader.

1972

Cross Country Motor Club receives licenses to operate and begins selling motor clubs in the Boston region and beyond.


1988     

Cross Country wins Call Center of the Year Award for Excellence, an important milestone recognizing the quality of Cross Country's services, and the first of many major industry awards to come.


1996     

Cross Country launches its first connected vehicle (telematics) program for a major automobile manufacturer.


2008     

Cross Country acquires ATX Group, an important provider of connected vehicle services.


2010     

Cross Country launches the nation's first electric vehicle (EV) mobile charger, helping industry pioneers build out EV programs in the U.S.


2011     

Cross Country introduces RoadsideConnect™, a smartphone and Internet accessible site that provides motorists with real-time status updates of en-route roadside assistance providers.

Agero is introduced as the new combined brand of Cross Country and ATX, reflecting its position as the most dominant player in the combined connected vehicles services, roadside assistance, and claims management market.


2013

Agero sells Connected Vehicle Services division to SiriusXM Radio, Inc. to focus on the development and delivery of new services that enhance its leadership position in its core services.


2014  

Agero acquires MBSi Capital Corp., becoming the foremost provider of software solutions for the auto repossession industry.


2015

Agero launches the Autonomous Vehicle Technology Consortium (AVT) in partnership with MIT, with the goal to better understand the impact assisted driving and autonomous vehicles have on driver behavior. 

Agero launches, Blink, a direct to consumer, on-demand roadside assistance product that does not require motor club membership or annual fees. 


2016

Agero opens its sixth contact center in Tri-Cities, TN, a state-of-the-art facility. 


2018

Agero acquires Swoop, an automated dispatching platform combining towing management software and mobile solutions that empower service providers to deliver exceptional customer experiences.