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Cross Country Motor Club receives licenses to operate and begins selling motor clubs in the Boston region and beyond.
Cross Country provides motor club program to first automotive distributor.
Cross Country creates a new industry approach by signing up the first national automobile manufacturer for warranty roadside programs.
Cross Country national dispatch network created.
Cross Country creates the first national motorcycle program for roadside benefits.
Cross Country wins Call Center of the Year Award for Excellence.
Cross Country develops and launches the first of its kind comprehensive owner assistance program, providing concierge and roadside benefits.
Cross Country creates the first seamless North American roadside assistance network, combining Canadian and Mexican services for U.S. consumers.
Cross Country introduces dispatched roadside assistance to the insurance industry.
Cross Country administers its first fully outsourced consumer affairs program for the automotive industry.
Cross Country develops the first OEM roadside assistance program for physically challenged motorists.
Cross Country supports its first client with connected vehicle (telematics) services.
Cross Country introduces an industry leading service provider billing and performance portal.
Cross Country introduces closed-loop technology to follow-up with drivers requiring assistance.
Cross Country launches its comprehensive suite of accident management claims services.
Cross Country introduces industry-leading electronic dispatch software to the service provider community.
Cross Country expands its reach internationally with strategic investments in China, providing motorists with a full range of auto and travel-related services.
Cross Country acquires ATX Group, provider of connected vehicle services.
ATX Group enrolls one millionth subscriber in their connected vehicle programs.
ATX Group introduces iRoute™, a downloadable app that extends access to connected vehicle services beyond the dashboard and Web portals to vehicle owners’ smartphones.
Cross Country introduces Automatic Location Spotting, which can quickly and precisely locate motorists requesting roadside assistance even when they’re not sure where they are.
ATX Group enrolls two millionth subscriber in their connected vehicle programs.
ATX Group launches electric vehicle wireless support programs.
Cross Country introduces RoadsideConnect™, a smartphone and Internet accessible site that provides motorists with real-time status updates of en-route roadside assistance providers.
Cross Country launches the nation’s first electric vehicle (EV) mobile charger.
Agero is introduced as the new combined brand of Cross Country and ATX, reflecting its position as the most dominant player in the combined connected vehicles services, roadside assistance, and claims management market.
Agero launches cloud-based AgeroView product.
Agero sells Connected Vehicle Services division to SiriusXM Radio, Inc.
Agero acquires MBSi Capital Corp.
Agero launches Driver360 (first generation driver scoring solution).
MIT AVT incorporates Driver360 into their program.
Agero launches, Blink, a direct to consumer on-demand Roadside Assistance product.
Agero opens sixth contact center in Tri-Cities, TN.
Agero rolls out second generation of Driver360, a holistic crash detection, response and prevention solution.