For over 40 years, we’ve provided the safest, smartest solutions for our clients and their drivers. Find out how we’ve become an industry leader.
Agero receives licenses to operate and begins selling motor clubs in the Boston region and beyond.
Agero provides motor club program to first automotive distributor.
Agero creates a new industry approach by signing up the first national automobile manufacturer for warranty roadside programs.
Agero creates the first national motorcycle program for roadside benefits.
Agero wins Call Center of the Year Award for Excellence.
Agero develops and launches the first of its kind comprehensive owner assistance program, providing concierge and roadside benefits.
Agero creates the first seamless North American roadside assistance network, combining Canadian and Mexican services for U.S. consumers.
Agero introduces dispatched roadside assistance to the insurance industry.
Agero administers its first fully outsourced consumer affairs program for the automotive industry.
Agero develops the first OEM roadside assistance program for physically challenged motorists.
Agero supports its first OEM client with connected vehicle (telematics) services.
Agero introduces an industry leading service provider billing and performance portal.
Agero introduces closed-loop technology to follow-up with drivers requiring assistance.
Agero launches its comprehensive suite of accident management services.
Agero introduces industry-leading electronic dispatch software to the service provider community.
Agero expands its reach internationally with strategic investments in China, providing motorists with a full range of auto and travel-related services.
Agero acquires ATX Group, provider of connected vehicle services.
Agero enrolls one millionth subscriber in their connected vehicle programs.
Agero introduces iRoute™, a downloadable app that extends access to connected vehicle services beyond the dashboard and Web portals to vehicle owners’ smartphones.
Agero introduces Automatic Location Spotting, which can quickly and precisely locate motorists requesting roadside assistance even when they’re not sure where they are.
Agero enrolls two millionth subscriber in their connected vehicle programs.
Agero launches electric vehicle wireless support programs.
Agero introduces RoadsideConnect™, a smartphone and Internet accessible site that provides motorists with real-time status updates of en-route roadside assistance providers.
Agero launches the nation’s first electric vehicle (EV) mobile charger.
Agero launches cloud-based AgeroView product.
Agero sells Connected Vehicle Services division to SiriusXM Radio, Inc.
Agero acquires MBSi Corp.
Agero launches Driver360® (first generation driver scoring solution).
MIT AVT incorporates Driver360 into their program.
Agero launches, Blink, a direct to consumer on-demand Roadside Assistance product.
Agero opens sixth contact center in Tri-Cities, TN.
Agero rolls out its second generation of Driver360, a holistic crash detection, response and prevention solution.
Agero launches a machine learning-based event monitoring model to evaluate service risk and predict an event requiring intervention, improving customer satisfaction.
Agero introduces its expansive line-up of omni-channel capabilities to give consumers freedom to interact in their preferred communication channel.
Agero aquires San Francisco-based digital dispatch provider Swoop.
Agero releases Driver360 mobile software development kit for insurance and automotive mobile apps.