We know a thing or two about assisting customers and their vehicles, anytime, anywhere. We took our know-how and built a modern platform from the ground up. Learn how our full suite of configurable products will meet the demands of everyone from your global clients to your local customers.
We understand the complexities of running a roadside program. Consumers, agents, clients, Service Providers, and dealers and repair shops all need different information, and they all need it in real time. Swoop Dispatch Management is the complete software platform you need to deliver a vertically integrated, digital, and transparent roadside solution, improving each touchpoint and providing holistic end-to-end management for roadside assistance events.
Our solutions were built off decades of experience to help you support millions of customers across all your clients. But we get it – one size does not fit all. And today’s world is more interconnected than ever before. We’re here to help.
to connect your ecosystem
of data power our provider selection algorithm
Configurable per client
digital experience for your customers
“Millions of motorists each year trust us to help them. Swoop not only combined transparency and a fully digital experience to meet the expectations of the market but was the only platform that could fulfill our operational requirements at scale while also being easiest to use.”
We’ve seen it all and we know that supporting clients and their customers isn’t easy. In fact, sometimes it requires multiple dispatches, follow up, and support services to make sure that customers have everything they need. And to do this, your team needs full visibility and robust case management. We’ve got you covered.
Easily track all events needed to support a customer get back on the road with integrated case management.
Integrated solution to track addition support tasks associated with complex cases.
Built in alerts flag cases at risk for follow up and support
We didn’t just build Swoop Dispatch Management; we also migrated the largest B2B roadside assistance business over to it. And we continue to invest, iterate and upgrade so our solutions (and our client and customer’s experiences) just keep getting better.
Explore how we’re helping companies like yours deliver a seamless digital customer experience through a wide range of different services and always ahead-of-the-curve technology.
