Swoop Dispatch Management Accept Dashboard & Assign Driver by Agero

COMPLETE SOLUTIONS CONFIGURED FOR YOU

You know the ins and outs of your business. We know how to keep the wheels turning. Together, we can configure a program to meet your needs. Our flexible solutions, built on the Swoop® Dispatch Management platform, can be paired with your contact center or ours, your network or ours. Choose any combination to make the most of your program.

Swoop backed by Agero | Automotive News PACE Award 2020 Finalist

Swoop Dispatch Management

Swoop Dispatch Management is a software platform that is vertically integrated and configurable to the needs of your fleet and the needs of your customers’ fleets, providing full transparency for each event.  

Contact Center Support

Contact center support is a key component to enabling an omnichannel experience. From managing requests and monitoring active jobs to assisting with escalations, our agents are highly trained to support roadside assistance and accident management across 100+ client programs, and more than 12 million events per year.

Network of Service Providers

We know that a reliable network of service providers is vital for successful fleet management. Agero’s robust nationwide network includes pre-screened service providers covering every zip code of the U.S. who are held to high performance standards and strict compliance requirements, ensuring quick and safe completion of each event.

DIGITAL FIRST SOLUTIONS FOR YOUR TEAM

Our full suite of digital solutions are designed to ensure full real-time visibility for you, easy access for your dealers to request and monitor support plus mobile tools for your drivers.

Agero Digital First Solutions for your Team Video

REDUCING DOWNTIME WITHOUT ADDING TO YOUR TO-DO LIST

Delivering reliable solutions to keep your fleet vehicles running is what we do, every day, everywhere and we’ve been at it for decades.

Service Provider Tracking Icon

100%

of U.S. zip codes covered

Data Harmonized Icon - Agero

40+ Terabytes

of data power our provider selection algorithm

5 Star Satisfaction Icon - Agero

5 decades

of experience supporting vehicles

omnichannel

Omnichannel

digital experience for your drivers and your team

Roadside and Fleets with Fleet Response

For fleet businesses, roadside events impact both productivity and revenue. A leader in the space is Fleet Response. Learn about their business and their experience with Swoop.

The 511 podcast features insights, innovators and other factors that impact roadside today and in the future. 

The 511 Podcast | Episode 2 Fleet Response Presented by Agero

“I particularly enjoy the impact that Agero’s work has on the individual drivers, taking a bad situation, like a roadside event, and turning it around.”

- Roger Cervenka, Fleet Response