With over 20 years of experience in the telematics industry, we understand that better than anyone. That’s why our one-stop connected vehicle contact center solution can serve all of your customers’ needs, from emergency assistance to roadside to customer support — no need for transfers.
When customers call with a question, we always have an answer. We have the experience and expertise your customers need. Quality support and service are everything, no matter what.
We can even help customers proactively schedule maintenance and service appointments, which can increase traffic to dealers and designated repair hubs.
When a button is pushed, Agero’s contact center agents understand what it means to embody your brand — all while utilizing the tremendous amount of data captured through your connected vehicle system. Through robust integrations and real-time vehicle data, we deliver brand strengthening experiences that champion your drivers.
Our connected vehicle service is highly flexible and can easily integrate into your existing systems and partner ecosystems, making sure there's no disruption to your customer experience.
The future of roadside will change how customers experience events and will get them back on the road faster than ever before. With the touch of a button, their vehicle automatically transfers data about their location and disablement reason, making for the simplest of roadside requests. Click the video to see what we mean.
Reach out to our Connected Vehicle team today to see how Agero’s technology and support can be implemented for your business.
